Information Security & Trust

Privacy Policy

Last Updated: May 2026. This policy outlines how DigitalPoonam protects and respects your personal information.

Overview

DigitalPoonam.com (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase any course/program/bundle/digital product or book.

1) Information We Collect

We may collect the following information when you visit or purchase from our website:

  • Website usage data like IP address, device info, browser type, and cookies
  • Name, email, phone number
  • Billing/shipping address (only when required)
  • Payment confirmation details (we do not store card/UPI details)

2) How We Use Your Information

We use your information to:

  • Prevent fraud and misuse
  • Confirm and manage course enrolments/orders
  • Provide course access, live session updates, certification, and support
  • Send important updates via email/WhatsApp/SMS
  • Improve website performance and security

3) Payments

All payments are processed securely via third-party payment gateways. We do not store any card/UPI details.

4) Sharing of Information

We do not sell or rent your personal data. We may share information only with trusted service partners such as:

  • Courier/shipping partners (only for book delivery, if applicable)
  • Payment processors
  • Email/SMS/WhatsApp communication services

5) Cookies

We may use cookies to improve your browsing experience and analyse website performance. You can disable cookies in your browser settings.

6) Data Security

We take reasonable security measures to protect your information. However, online data transmission can never be 100% secure.

7) Your Rights

You can request correction or deletion of your personal information by contacting us.

8) Updates to This Policy

We may update this Privacy Policy anytime. Updated versions will be posted on this page.

Change of Purpose

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Contact Us

You can contact us to exercise any of your rights:

  • See what Personal Data we hold about you (if any), including why we are holding it and who it could be disclosed to
  • Ask us to change or correct your Personal Data
  • Object to the processing of your Personal Data
  • Ask us to restrict the processing of your Personal Data
  • Withdraw any consents you have given us to the processing of your Personal Data
  • Express any concerns you have about third parties’ use of your Personal Data